Overview

The Brand Whitelisting tool allows sellers to request approval to sell new brands on Namshi. Through this tool, sellers can submit brand whitelisting requests, track their review progress, manage existing requests, and view all whitelisted brands available for selling.

Who Should Use This

This is intended for sellers who wish to sell brands that are not yet whitelisted on their account. It provides guidance on creating and submitting brand whitelisting requests, monitoring their progress, and managing whitelisted brands.

How the Process Works

To sell a new brand on Namshi, sellers must first submit a brand whitelisting request through Sellerlab. Once submitted, the request undergoes review. If approved, the seller will be notified and the brand is added to the seller's Whitelisted Brands page, where the assigned Brand Code can be copied and used when creating new products. If rejected, the seller will also be notified and they will be able to see the rejection reason and may submit a new request after addressing the identified issue.

Whitelisted Brands Page

The Whitelisted Brands page serves as the seller's main dashboard for managing approved brands and creating new brand whitelisting requests. From this page, sellers can view all brands currently whitelisted for them and in which country of selling, search and filter approved brands, copy Brand Codes, and initiate new brand whitelisting requests.

Once you have multiple brands this is how the table is going to look:

Search Bar

• The search bar allows you to quickly locate brands by entering a name. 

• You can begin typing the first few letters of a brand name, and matching requests will automatically appear in the results.

Country 

The Country filter allows you to view requests submitted for a specific country of selling or display requests from all available countries.

Brand Code

When you whitelist a brand, the next step will be creating products under it. Through the whitelisted brand details, you will be able to copy the brand code and use it directly in the importer when creating new products. 

New Request

There are two ways you can create a new request from the Whitelisted Brands page:

1. By clicking on the “New Request” button on the top of the page which will redirect you to the request creation page.
   

2. By clicking on the “New Request” button on the navigation bar as well.

My Requests Page

The My Requests page allows sellers to monitor every brand whitelisting request they have submitted. It provides visibility into each request's current review status, allows sellers to view submitted request details, and, when applicable, delete pending requests before they enter the review process.

Once you have multiple requests this is how the table is going to look:

Request Details

To view the details for a specific request, you can click on the request directly from the table or you can click on the menu under the Actions column. 

Through this menu,  you can choose to View the Request or Delete it in case it is still pending and no actions have been taken on it.

When you click “View Request” you will see a popup with all the submitted information along with the status of the request.

Pending Request Example:

 

Approved Request Example:

Rejected Request Example: 

Note: you will be able to view the rejection reasons per request in case it was rejected.

New Request Page

The New Request page allows sellers to submit new brand whitelisting requests for review.

How to Use the Tool

Navigate to the New Request Page

Navigate to Sellerlab → Brand Management → New Request page. This page contains the request form, where you will provide all the information and supporting documents required to submit a new brand whitelisting request.

Complete the Brand Identity Section

In this section you will select the brand you want to sell or create a new brand record if it does not already exist in the catalog. This information is used to identify the brand being submitted for review.

Select the brand from the available list.

Note: If the brand is not available, select Other and provide:

• Brand Name (English)

• Brand Name (Arabic)

• Brand Logo
  

Complete the Brand Classification Section

Classify the brand based on its assortment, target age group, and gender. This information ensures your request is routed to the appropriate internal team for review.

Select the appropriate Assortment Type

Select all categories that best suit your brand.

Note:This field is multi select.

Select the Age Group

Select all the target age groups for your product listing under this brand.

Note:This field is multi select.

Select the Gender

Select all the target gender groups for your product listing under this brand.

Note:This field is multi select.

Complete the Business Details Section

Provide your business details by providing details on how you would be carrying out your brand operations in Namshi.

Select the destination country

Select the intended country of selling.

Note: Brand Whitelisting is on a destination country level, meaning that for each country of selling you will need to submit a separate request.  

Select fulfillment method

Select FBN to store your stock in Namshi’s warehouse, or FBP to ship from your own warehouse as orders arrive

Note: This field is multi select.

Enter the Average Selling Price (ASP) 

Enter the estimated average selling price.

Note: The currency is automatically set based on your selected selling country, but you can switch it to USD if needed (Global Sellers).

Enter the estimated number of SKUs

Enter the number of SKUs expected to be listed for this brand. 

Note: A minimum of 50 SKUs is required to consider your request.

Complete the Brand Validation Section

Complete your request by providing the information required to verify the brand and your authorization to sell it. 

Enter the official brand website

Enter the official website URL for this brand.

Add a product details page (Optional) 

If your brand or products are currently listed on another platform, please provide the link to the sample product offer.

Note: This is an optional field.

Upload the Brand Authorization Letter

Upload an authorization letter from the brand or authorized distributor.

Upload a Brand Lookbook (Optional) 

Upload an optional brand lookbook.

note that this does not replace the requirement for an official website URL.

Submit Request

Review all entered information and click the “Create Request” button at the end of the form.

Once submitted, you will be redirected to the My Requests page, and you will be able to see your newly created request as the top most entry in the table.

That’s it!

Got more questions? 

Contact us at partner@Namshi.com