This E-invoicing services in the Kingdom of Saudi Arabia annex incorporates and is governed by the Seller Terms and Conditions and forms and essential part thereof. 

Namshi now offers its KSA sellers to opt in to Zakat, Tax and Customs Authority (ZATCA) e-invoicing through Namshi. Starting 27 December 2023, for sellers who choose to opt in to this service, Namshi will be submitting their invoices to ZATCA. 

For the purposes of submitting the e-invoices to ZATCA, Namshi will consider the VAT rate that the seller has provided at the time of listing the products on www.Namshi.com. If the seller has not provided any VAT rate, the standard VAT rate in accordance with the tax legislations in KSA shall be applicable.

If the seller operates more than 1 seller account connected to either same VAT TRN or multiple VAT TRNs, the seller at its/his/her discretion, shall update each account with opt-in to use Namshi offered support on e-invoicing solutions across all the seller accounts.  The e-invoicing solution offered shall only support the sales made via Namshi and its affiliates platform and the relevant seller accounts selected.  

It is strongly advised for the sellers to update or validate any information relating to VAT against the SKUs listed on Namshi Seller Lab on or before December 27, 2023, Namshi recommends doing that before opting in for e-invoicing services. If the seller believes that the products listed on www.Namshi.com are exempt from VAT, sellers shall define the category of tax exemption on the Seller Lab.

Customers can request invoices and credit notes from Namshi.  After that, we'll notify you, and you'll have five (5) business days (excluding Fridays and public holidays) to provide the invoice/credit note so that we can send it to our customer. If you fail to provide an invoice within the given timeframe, Namshi will charge you the item price if the buyer/customer requests a refund. We strongly recommend that you immediately issue tax invoices and credit notes with every sale and return respectively, so that they are always ready to be shared with our customers.

1.  Any expenses or losses incurred by Namshi to address customer requests, as well as any associated liabilities or penalties arising from the seller's failure to provide the tax invoice, will be the seller's responsibility. 

2. Seller shall be solely responsible for any liability that arises out of or in relation to its failure to comply with tax laws and regulations in KSA.

For more details on how to opt in and how to update the VAT rate, click here.